Terms of Service

Last updated: June 23, 2026

Welcome to PriorAuth Partners. By accessing or using our portal and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

1. Services

PriorAuth Partners provides a web-based portal that enables medical practices to create, submit, and track prior authorization requests to insurance companies. Our services include document management, status tracking, and compliance support.

2. Eligibility and Account Registration

You must be an authorized representative of a medical practice to register for an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure. You are responsible for all activity conducted under your account.

3. HIPAA and Business Associate Agreement

As a condition of using our services, your practice must execute a Business Associate Agreement (BAA) with us. You acknowledge that you are a Covered Entity or acting on behalf of one, and that you will only submit Protected Health Information (PHI) in accordance with HIPAA and the terms of the BAA.

4. User Responsibilities

  • Submit accurate and complete information for all prior authorization requests
  • Maintain the confidentiality of your account credentials
  • Use the services in compliance with all applicable laws and regulations
  • Not upload information that is not necessary for processing prior authorizations
  • Notify us promptly of any unauthorized use of your account

5. Intellectual Property

All content, software, and materials on our portal are the property of PriorAuth Partners and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our prior written consent.

6. Limitation of Liability

PriorAuth Partners provides its services on an "as is" and "as available" basis. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the services. Our liability for breaches of PHI is governed by the BAA and applicable law.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the portal. We may perform maintenance, updates, or modifications that temporarily affect availability. We will make reasonable efforts to notify users of planned downtime.

8. Termination

You may terminate your account at any time. We may suspend or terminate access if you violate these Terms or applicable law. Upon termination, we will handle PHI in accordance with the BAA and applicable retention requirements.

9. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated through the portal or by email. Continued use of the services after changes take effect constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Clark County, Nevada.

11. Contact

For questions about these Terms, please contact us at:

  • PriorAuth Partners
  • 5940 S Rainbow Blvd #4072, Las Vegas, NV 89118
  • (248) 722-1751
  • Support@priorauthpartners.com